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1.3
Original review updated by user Jun 19, 2021

Hummingbird 597CI HD DI unit worked with GPS and Lakemaster chip two days ago but now has ceased all function related to GPS. I see many issues with this since 2014 being that the unit was produced in 2013.

In the past they would take the unit and fix it but now Im being told its no longer serviceable. Im sure this will be a continuing story with any unit purchased through them and maybe any other company as well. But I asked their customer service if they have some sort of program to keep customers loyal such as trading in an old unit to receive money off on the purchase of a new model.

They do not. I would strongly recommend having something in writing that you will be allowed to receive money off a new product when they decide the product you already purchased is deemed no longer worthy of the money you spent

User's recommendation: Before purchasing unit research possibility of repeat business with trading in to receive money off a newer model.

Preferred solution: Price reduction.

Humminbird Cons: No customer loyaly, Customer loyalty.

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